Moving Out

Requesting a move-out

1. Log in to your tenant portal
2. Navigate to My Tenancy
3. Click Request Move-Out
4. Select your desired move-out date
5. Submit the request

Note

Your lease may require a minimum notice period (e.g. 30 or 60 days). The system will enforce any such requirements. Check your lease terms if your requested date is rejected.

What happens next

1. Request submitted — your property manager is notified
2. Approved — your move-out date is confirmed and your tenancy status changes to “Move-out scheduled”
3. Move-out day — complete any required inspections, return keys, and ensure the unit is in the expected condition
4. Completed — your tenancy is marked as moved out, security deposit processing begins

Move-out checklist

Before your move-out date:

• Clean the unit thoroughly
• Remove all personal belongings
• Repair any damage beyond normal wear and tear
• Return all keys, access cards, and remotes
• Cancel or transfer utilities in your name
• Provide a forwarding address for your security deposit return
• Schedule a walk-through inspection if required

Security deposit

After move-out, your property manager will inspect the unit and process your security deposit return according to local regulations. Any deductions for damages or unpaid charges will be itemized.