Paying Rent
Payment methods
Section titled “Payment methods”PropStack processes payments through Stripe. You can pay using:
- Credit or debit card
- Bank transfer (ACH) where available
Making a payment
Section titled “Making a payment”- Log in to your tenant portal
- Navigate to Payments
- You’ll see your current balance and any outstanding charges
- Click Make Payment and follow the Stripe checkout process
Payment history
Section titled “Payment history”Your full payment history is available in the tenant portal. Each payment record shows:
- Payment date
- Amount paid
- Payment method
- Status (completed, pending, failed)
Late payments
Section titled “Late payments”Payment policies (due dates, late fees, grace periods) are set by your property manager. Check your lease agreement for specific terms.
Questions about charges
Section titled “Questions about charges”If you see an unexpected charge or have questions about your balance, contact your property management team using the support email or phone number shown in your tenant portal.